Application services include app development, support, cloud migration, modernization, integration, security management, and more. Itqsoft brings all-around services to turn your enterprise applications into max profit.
Itqsoft`s Concept of Application Services
Our concept of application services is outlined in the following points:
- We use modern technologies and approaches. We eagerly utilize and constantly develop our competencies in IoT, big data, machine learning, AI, image analysis, AR, DevOps/Continuous Delivery (CD), and don’t shun proven and long-trusted techs.
- We know how to deal with complex enterprise IT landscapes that have evolved for decades. We’ve been accumulating the experience from multiple projects and learned the tricks to tame the systems of various nature and architectural patterns.
- We are flexible in terms of cooperation. We are ready to cooperate with third-party vendors and together deliver business value to the customers. If the customer’s needs and priorities change, we can adjust the responsibility scope on the go and adapt service timelines to the new context.
- We focus on TCO of the solutions we deliver and manage. We analyze how to optimize operational, maintenance, and other costs during a solution’s life cycle.
- We've established reliable, disciplined processes. Certified quality management, Certified information security management, Certified quality management for medical devices and Software as a Medical Device and more.
We design and deliver web, mobile and cloud business applications of different complexity and for various needs. In the process, we pay special attention to their flexibility, security, speed and integration potential.
The success of our software comes from:
- The actual value to business
- Stable work and undemanding support
- High quality and timely releases
- Agile delivery of new features
We can take responsibility for the management of your applications ensuring its increased business flexibility and optimized IT costs. With latest process management practices, our team will maintain and monitor your application servers and databases taking care of their enhanced performance, sustainability, stability and keepin them in sync with current business needs.
The list of our application management services includes but is not limited to:
- Remote application monitoring and performance management - We take over the continuous remote diagnostics of your critical applications. We identify problems, share with you the detailed info on the causes of found issues and provide recommendations on the needed improvements. We track application performance, transaction integrity, data consistency, message queue exceeds, server failures.
- Remote application support - We help you to treat a wide spectrum of problems and incidents, manage modifications (from minor enhancements to app changes) and configurations, and advise you on beneficial app optimization activities to address new evolving needs.
- Help Desk Our 24/7 - help desk can become a single point of contact for application users, the help desk agents will receive all inbound service requests and incident reports through any preferred communication channel (e-mail, phone, chat, a ticket management system, and more)
- Design and implementation of the Continuous Delivery (CD) pipeline - We design and implement the CD pipeline to connect development, testing and deployment of your application and automate them. This enables you to leverage multiple DevOps/CD values and deliver new app features quickly and efficiently.